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FAQs
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Orders & Shipping
Where do you ship?
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What are your shipping rates?
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How long will my delivery take?
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Can I get same day delivery?
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Can I pick up in store?
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What's your refund policy?
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What happens if my wine is faulty or flawed?
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Bottle Club Subscriptions
What kind of wine will I receive?
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I have too much wine! Can I pause my subscription?
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Can I cancel or change my subscription?
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What are the perks of being a member?
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About Decant SF
How do you choose the wines you sell?
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How can I get in touch with your press team?
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How can I explore a potential partnership?
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